SuddenGone

For a parent, or anyone you worry about

Pay for someone you love.

Most of us don't know where a parent keeps things: which bank, which policy, the phone passcode, where the will is. Asking feels awkward. Giving them a quiet place to write it down is easier, and they keep the only key.


  1. You pay, month by month

    It takes two minutes and you can stop whenever you like. We email you a code and a card you can print.

  2. They start their envelope

    They use the code, then write down their accounts and sign-ins, where the papers are, who to call and what they want. It is sealed on their device, so you cannot read it and neither can we.

  3. Only their people can open it

    Not you, not us. It is sealed with a card they hand to the people they choose, and released only after a passing is confirmed.

SuddenGone Plus, paid by you

$9 / month

Cancel any time. No yearly contract and nothing extra added at checkout.

The code and your receipt go here.

Leave empty to hand the code over yourself.

$9 / month, cancel any time. It renews every month until you stop it, which takes one click from the link in your email. You pay on Stripe's or PayPal's secure page; we never see your card.

What Plus gives them

Room for every account, policy, document and wish. Letters for the people they love. Up to five people who each receive their own card.

Check-ins, if they live alone

A short email asks if they are fine, as often as they choose. If they stop answering, the people they picked are told within days. It never releases anything.

A hand-off that waits

Nothing opens until a passing is confirmed and a waiting period has run out. They can cancel a mistaken report with one tap.

Questions people ask first

Can I see what they write?

No. Everything is sealed on their own device before it reaches us. If they want you to receive the envelope one day, they name you and hand you a card. That is their choice to make.

What happens if I stop paying?

Their envelope stays exactly as it is, and it still reaches the people they chose. What stops is the extras: check-in reminders, letters, and adding new attachments. They can pick the plan up themselves at any time.

How do I cancel?

From the link in the email we send you. One click, no call, no form. It then runs to the end of the month you have paid for.

Can I get a refund?

Payments are final, with one exception: ask within 48 hours of a renewal, before the plan has been used again, and we will refund that renewal.

They are not good with computers.

The pages use large type and plain words, and there is nothing to install. Many people sit down together for half an hour and do the first few entries side by side. You can type while they talk.

Were you given a code? Use it here. Want it for yourself instead? See the plans.