SuddenGone

For funeral homes, insurance agents and advisors

The families you serve will need this. Be the one who gave it to them.

SuddenGone is a sealed envelope a person fills in while they are well, with a guide that starts from their own life: every account and how to get into it, where the papers are, the things only they know about, who to call, what they want. It reaches the people they chose only after a passing is confirmed, and they can open it even after a sudden death. You get your own page and a lobby sign with your name on it.

Free to join. Paid plans are month to month, cancel any time.

Why a firm like yours hands this out

Funeral homes

The spouse sitting across from you has just learned how hard it is when nothing is written down. Aftercare that helps them fix that for their own children is remembered, and it gives you a kind reason to stay in touch.

Insurance agents

A policy only pays if someone knows it exists. A client who lists their policies and beneficiaries in one place is a client whose family will find you when it matters.

Estate attorneys

Some clients draft with you. Many now arrive with papers they wrote themselves. Either way their family needs to know which documents exist, whether they are signed, and where the originals are. SuddenGone records that. The papers a member can make there are forms they complete and sign themselves.

Financial advisors

Heirs who can't find the accounts often can't find the advisor either. An up-to-date inventory with your name on it keeps the relationship in the family.

Hospice and senior care

Families ask what they should be getting in order. This is a calm, concrete answer you can hand them, at whatever pace suits them.

What you get either way

  • Your own page, with your name and a few words from you
  • A printable lobby sign with a code families can scan
  • A note each time a family joins through you
  • A dashboard of who joined and which plan they are on

Two ways to join

Start free and earn a share, or pay for the families you serve so it costs them nothing.

Referral

Free

Families who join through your page start on the free plan. When one of them moves to a paid plan, you earn 25% of what they pay, every month they keep it.

  • Your page, lobby sign and dashboard
  • Nothing to pay, ever
  • Move to a paid block of families whenever you like

Paid for by your firm

Every family who joins through your page gets the full Plus plan at no cost to them: check-ins, letters, documents and up to five people. Your page says it is paid for by you.

Up to 25 families

$99 / month, cancel any time

Choose

Up to 75 families

$199 / month, cancel any time

Choose

Up to 250 families

$399 / month, cancel any time

Choose

Billed monthly. No yearly contract and nothing added at checkout. You still earn the 25% share on any family who joins once your places are full and pays for themselves.

Verified firms

You are already there on the day. That makes the hand-off safer.

The weakest part of any service like this is knowing that someone has really died. A missed email is not proof. A funeral home that is arranging the service is.

  1. We call you first

    Before a firm is marked verified we phone it on its public number and speak to the owner or a director. It takes five minutes.

  2. You can report a passing

    When a family you serve loses someone who had an envelope, you tell us from your dashboard. You already handle the certificate; the family doesn't have to chase paperwork in their worst week.

  3. The safeguards still run

    Your report starts a waiting period. During it we ask the member on every channel we have whether it is a mistake, and one tap from them stops it. Nothing opens early, for anyone.

What firms ask us

Can we see what a family writes?

No, and neither can we. Everything is sealed on the family's own device before it reaches our servers. Your dashboard shows who joined through you and which plan they are on. Nothing else exists for us to show.

Does SuddenGone hold passwords?

Yes, if the family chooses to save them, along with full numbers and codes. They are sealed on the family's own device, so neither you nor we can read them. For bank and insurance accounts the opened envelope still points the family to the firm's own claim process.

Does SuddenGone write wills?

Not for anyone. A member can make their own will, power of attorney or health care directive there by answering plain questions, or bring papers made any other way. These are forms the member completes; SuddenGone gives no legal advice and does not check them. An entry records how each one was made, whether it is signed and witnessed, and where the original is. A stored scan helps a family find an original; it does not replace one.

What does a family need to open an envelope?

Nothing that belonged to the person who died. Each named person uses their own email address and their own key: the card they were sent, or the answer to a question set for them. A relative who cannot find their link can start from the "Someone has died" page with only their own email, which is worth knowing when a family asks you where to begin.

What if a member wanted private things dealt with first?

They can ask one named person to go first. That person's envelope opens before the others and holds a private list. The family's envelopes open when that person says they are finished, or after the wait the member chose. We cannot delete anything from a phone or an online account ourselves.

What happens to families if we stop paying?

Their envelopes stay exactly as they are and still reach the people they chose. That part never depends on payment, theirs or yours. Check-in reminders and adding new documents pause until someone picks a plan up again.

Is there a contract?

No. Every plan is month to month. You can cancel in one click from your dashboard and it runs to the end of the month you have paid for. Payments are final, except one refund if you ask within 48 hours of a renewal and the plan has not been used since.

How do referral payments reach us?

Your dashboard shows every dollar earned and every dollar paid. We send what you are owed by check or bank transfer. The share is 25% of what a family pays, for as long as they keep paying.

Do families have to pay?

Not to start. Every family can keep a short envelope for free. If your firm pays for a block of families, the ones who join through your page get the full plan at no cost to them, and your page says it is paid for by you.

Ten minutes to set up. A sign in your lobby by this afternoon.

Create a free account, tell us about your firm, and your page is live.