Free to start. Monthly if you want more.

Yes, on every plan. Sign-in names, passwords, the email on each account, full account and policy numbers, your Social Security and passport numbers, the phone passcode, the safe combination, backup codes and security answers all have a place.

Everything is sealed on your device before it is saved, so we hold data we cannot read. Sensitive fields stay hidden on screen until you ask to see them, and they are left out of a printed binder unless you choose to include them.

Yes. It does not matter whether you wrote a document yourself, used an AI tool, a form or a kit. Each document entry records how it was made, whether it is signed and witnessed, where the signed original is, and who else has a copy. You can attach a sealed copy as well.

You can also make one here. Answer plain questions and SuddenGone lays out your will, power of attorney, health care directive or living trust on your own device, ready to print and sign. These are forms you complete yourself, not legal advice, and SuddenGone does not judge whether a document is valid where you live. The guide will remind you if a will is marked as not yet signed and witnessed, because that is the step people most often leave for later.

They do not need any of them. Each person you named opens their envelope with their own email address and their own key. The key is the card you sent them when you made it, by text, email or on paper. If the card is lost or was never handed over, the answer to a question you set for that person opens the same envelope.

Your recovery code is only for you, in case you forget your password. Nobody else ever uses it.

A family member who cannot find their link, or who only suspects you used SuddenGone, can start from the "Someone has died" page with nothing but their own email.

No, and no service honestly can. A phone is locked and a cloud account answers only to whoever signs in. We also cannot read what you store with us, so we could not act on it.

What works is a person. You choose one named person to go first, usually a friend, and write them a private clean-up list that only their envelope contains. Their envelope opens first. When they say they are finished, or after the wait you chose, your family's envelopes open with the phone passcode and the rest. You can also mark any entry to be destroyed at release, unread.

Going first takes two named people, so it needs Plus or Family.

It is a document you complete yourself, and it counts once it is signed the way your state or country requires, which for a power of attorney usually means a notary and sometimes witnesses. Some banks also ask for their own form. SuddenGone cannot notarize and does not check your local rule.

It can be as broad as you choose while you are alive. It cannot reach past death: every power of attorney ends when the person who signed it dies. After that, a will, the beneficiary names on your accounts and policies, and for some people a living trust take over. The guide shows which of these your situation calls for.

No. You can write your own will, power of attorney and health care directive, here or anywhere else. What makes them count is not who wrote them but how they are signed: the right number of witnesses, a notary where one is required, and a date.

So the one thing not to skip is the signing. Look up the rule for your state or country, sign that way, and record in your envelope where the signed original is kept.

Your entries stay sealed and stored, and the hand-off still works. If a passing is confirmed, your people still receive the envelope.

What stops is the paid part: check-ins pause, and you cannot add entries, people or attachments beyond the Free limits until you pay again.

Nothing is released. Silence never opens an envelope, however long it lasts. Only a report with a death certificate can start a release.

You can pause check-ins yourself for up to a year. If you cannot, any person you named can tell us you are alive but unable to check in, and the alerts pause for one, three or six months.

If a report is ever filed while you are quiet or paused, the waiting period is the full 30 days, and everyone else you named is told and can stop it.

Paid plans are monthly subscriptions. You are charged when you start and then once a month on the same day until you cancel. The price is shown before you pay and does not change without notice by email.

You can cancel online in one click from your account, at any time. Your plan then runs to the end of the month you paid for.

Payments are final. The one exception: if a renewal goes through and you have not used the plan since, ask within 48 hours and we refund that renewal, once per card.

Yes. A son, daughter or friend can cover Plus for you each month. You still choose who receives your envelope, and the person paying cannot read it. If you are the one paying for someone, start on the page linked below.

Pay for someone you love

We stop it. When an envelope is released after a confirmed passing, we cancel that person's subscription ourselves so the estate is not charged again.

No. A person you name needs only the link we email them and their key: the card, or the answer to the question you set for them. Opening an envelope is free.

No. Every paid plan is monthly, so you can stop whenever you like and you never prepay for time you do not use.

Because a short list is far better than none. Fifteen entries cover the phone passcode, the main email, the main accounts, the will and the people to call, and the guide tells you which fifteen. Paid plans add room for every login, more people, printed papers, check-ins, letters and voice messages, and attachments.